Wednesday, January 7, 2009
MCS-015: COMMUNICATION SKILLS,JUNE-2005
MCA
Term-End Examination
June, 2005
MCS-015: COMMUNICATION SKILLS
Time: 2 hours Maximum Marks: 50
Note: Answer all questions
1. Read the following passage and answer the questions given after it:
If your desk is piled high with letters, faxes, forms, memos, reports, print-outs and sticky-backed message slips, you might believe all this paperwork is a sign of how busy you are. But according to Declan Treacy, cluttered desks lead to lost information, distractions, missed opportunities, high stress and not a little procrastination. He founded and runs the Clear Your Desk Organisation and organizes the annual International Clear Your Desk Day which this year is being held on April 24.
His argument for uncluttered desks are strong. “We pile between 300 and 500 pieces of paper on the desk at any time, a load equivalent to a 40-hour backlog of work. With 45 minutes a day wasted on frustrating searches for lost paperwork on and around the desk, it is unfortunate that the cluttered desk is the accepted norm in most organizations,” he says. Treacy holds seminars to help companies organize their own Clear Your Desk days, when everyone from the senior managers to secretaries learn how to tackle paperwork more effectively.
What you shouldn’t do is add to the pile of paper that’s already there, says Treacy: “Eighty per cent of all paperwork is eventually discarded, but it causes an awful lot of trouble before that happens. Unfortunately, most executives believe the myth that an empty desk is the sign of an unproductive mind. How wrong can you be? Companies cannot afford to let people work from cluttered desks. Hours of valuable time are wasted in searching for vital pieces of paper, and in being distracted by the constant steam of faxes, memos and reports which land in our in-trays when we should be devoting time to more important work.”
(i) A desk which is piled high with letters, reports, sticky-backed messages, etc. indicates how busy one is. Do you agree or disagree with this statement? Give reasons from the passage. 4
(ii) In most businesses a/an ____________ desk is considered perfectly acceptable.
1
(a) cluttered
(B) untidy
© tidy
(d) clean
(Select the right choice)
(iii) How does paperwork cause loss of time? 2
(iv) What is the fate of most paperwork? 1
(v) International Clear Your Desk Day is held every ___________ 1
(vi) Give a suitable title to the passage. 1
2. Choose the word or phrase that best completes each sentence, from the options following each: 5
(i) There has been a ____________ in the sales of new houses since home loans are more difficult to obtain.
(a) dive
(B) slump
© downfall
(d) crash
(ii) We can expect to treble our turnover once the July sales get into full ____________ .
(a) force
(B) flight
© speed
(d) swing
(iii) The government has spent Rs.1Crore on an advertising ________ to encourage energy conservation.
(a) campaign
(B) promotion
© operation
(d) enterprise
(iv) I advise you to take ____________ to ensure that all your property is adequately covered by insurance.
(a) means
(B) actions
© steps
(d) dealings
(v) Have you thought what the ___________ might be if you don’t win your case in court?
(a) applications
(B) bearings
© implications
(d) connotations
3. Complete the customer’s part in the following dialogue: 10
Shopkeeper : Good morning, Madam, may I help you?
Customer : ________________________________ .
Shopkeeper : I see, well, what exactly is the problem?
Customer : ________________________________ .
Shopkeeper : Well, how long ago did you buy it?
Customer : _________________________________ .
Shopkeeper : Could you let me see your receipt, please?
Customer : _________________________________ .
Shopkeeper : Well I’m afraid you’ll have to produce it.
Customer : _________________________________ .
4. Change the voice in the following sentences from active to passive, mentioning the agent only if necessary. 10
(i) He spends money for his children every month.
(ii) They inspect the factory every week.
(iii) The security man checks every visitor at the gate.
(iv) Droughts upset the economy of the country.
(v) She looked after the children well.
(vi) They are demolishing unauthorized buildings.
(vii) Will they declare Friday a holiday?
(viii) He has completed his assignments.
(ix) They are doing good work.
(x) Thieves broke into the house.
5. (a) You use 3,000 cellophane boxes a month and you need to order some more from your supplier. You can buy enough boxes for several months at once if she/he gives you a large enough discount. Find out what she/he is offering and attempt to negotiate a deal in a letter of about 200 words. 10
(B) Suppose you are applying for the job of a software engineer. Prepare your curriculum vitae. 5
MCS-014 : SYSTEMS ANALYSIS AND DESIGN ,JUNE-2007
MCS-014
MCA (Revised)
Term-End Examination
June, 2007
MCS-014 : SYSTEMS ANALYSIS AND DESIGN
Time ; 3 hours
Maximum Marks : 100 (Weightage 75%)
Note ; Question number 1 is compulsory. Answer any three questions from the rest.
1. (a) Prepare a SRS for a "Railway Reservation System". Design the DFD for the context level, first level and second level for the system. Follow the rules/conventions given in your study material to draw the DFDs. 10
(B) What is the significant of the prototype approach ? Mention the steps for the prototype design with the help of the flow diagram. Also, list the advantages and disadvantages of this approach. 10
© "The design principles are meant to effectively handle the complexity of the process of design." List and explain all the design principles. Also, explain the top-down design approach with the help of "an inventory system" design. 10
(d). Describe the aims. of the following testing techniques : 10
(i) Stress testing
(ii) Performance testing
(iii) Response testing
(iv) Recovery testing
(v) Security testing
2. (a) What are the various components associated in a Entity-Relationship diagram ? List the various symbols used and their purpose of use. Also, draw an ERD for a "Pay slip generation" application. Assumptions can be made wherever necessary. 10
(B) Define an Expert system. Mention the basic characteristics of the expert systems. Also describe various components of them. 10
3. (a) What are CASE tools ? List the broad classification of various types of CASE tools and their usage. 10
(B) Define Systems Audit. List the objectives of it. Discuss the issues involved in Transaction, Security and Application audits. 10
4. (a) Elaborate the role of the Systems Analyst in the overall system development. Also, discuss the inter-personal skills that s/he should possess. 10
(B) Why are software documentation standards followed in any organization ? Explain any three documentation standards, mentioning their high-points. 10
5. Explain the following : 4x5=20
(i) Cost-Benefit Analysis
(ii) Data Coupling
(iii) Criteria for the form design
(iv) Sequence diagrams
MCS-014:SYSTEM ANALYSIS AND DESIGN,JUNE 2006
MCA(REVISED)
TERM-END EXAMINATION
JUNE, 2006
MCS-014:SYSTEM ANALYSIS AND DESIGN
Time:3 Hours Maximum Marks:100
(Weightage 75%)
Q1.(a) What is system?List the various types of systems and explain each of them in detail. 10
(b)Explain the role of system analyst in software development. 5
© Differentiate between the following: 10
(i) Coupling and cohesion
(ii) Decision Tree and Decision Table
(iii) Alpha testing and Beta testing
(iv) Forward engeenering and reverse engineering
(d)Consider the following situation:
A bank offers two types of savings accounts,Type A and Type B.For the Type A account ,the bank pays a dividend on the account balance at the end of each quarter.The balance can be insured.The insured amount gets 8.75% annual interest.The uninsured amount gets 5.00% annual interest.
For the Type B account,dividends are paid monthly on an average daily balance for that month.No dividend is paid for a balance below Rs 2,000/-, otherwise 5% interest is paid on the first Rs 5,000/- , 5.5% on the next Rs 20,000/- , and 7% over Rs 25,000/-.
Draw a decision table and a decision tree for this situation. 15
Q2. (a) What is the feasibility study?Why is it important for the system design?How does the cost benefit analysis contribute in it? 10
(b)Define logical design of the system.How is it performed? Describe the relationship between data mining and logical design.Also,describe a tool for data mining. 10
Q3. (a) What is CASE tool? How are CASE tools important for an organisation? List the advantages and disadvantages of the CASE tools. 7
(b)What is the importance of studying the maintenance of the systm? Explain the various types of system maintenance in SDLC. 9
© Explain information security architecture, with the help of a suitable diagram. 4
Q4 (a) What are the risks and threats involved in the sytem security? Also, briefly describe 3 risks and 3 threats. 10
(b)What are the methods for gathering the usre requirements? What problems are encountered when using these methods? 10
Q5(a). Explain five components required to construct a DFD. 5
(b)Construct the zero level and first level DFDs for the problem of "on line examination". 7
©.Explain four reasons for the need of documentation of a system. 8
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